Order terms
You pay when you order. Free UK delivery, usually 5 to 10 working days. You can cancel for a full refund at any time before it ships. You must be 18 or over to order.
Who you're buying from
What you're buying
A borosilicate glass lunchbox with a four-clip lid and silicone seal, in 1040 ml (21.3 × 16 × 7 cm) or 640 ml, or a pair of 1040 ml boxes. The lid is polypropylene: take it off before heating. The glass base is safe in the microwave, oven, freezer and dishwasher; avoid sudden extreme temperature changes, such as a frozen box straight into a hot oven. Images on this site are 3D renders of the product.
Price and delivery
Prices are in pounds sterling and are the total you pay. Delivery is free. We deliver to UK addresses only. Free UK delivery, usually 5 to 10 working days. Your box is sent directly from our supplier's warehouse, so it may arrive in the supplier's packaging.
If delivery is delayed
If your order hasn't arrived within 20 working days, tell us and we'll send a replacement or refund you in full, whichever you prefer.
Cancelling before it ships
Email with your order number any time before it ships, and we'll refund you in full. You don't need a reason.
After it arrives
- Arrived broken or faulty: email us a photo within 14 days of delivery and we'll send a replacement or refund you in full. You don't need to send it back.
- Crack guarantee: if the glass cracks or chips within 12 months of delivery, for any reason including a drop, email us a photo and your order number and we'll send a replacement box free. You don't need to send the broken one back. One replacement per box bought.
- Change of mind: you can cancel within 14 days of delivery and return it unused within 14 days of telling us. Email us first for the return address. You pay the return postage, and we refund what you paid within 14 days of getting it back.
- Your legal rights are not affected by anything on this page.
Refunds and your data
Refunds go back to the card or wallet you paid with. The privacy page says what we keep about an order. These terms are governed by the law of England and Wales.